Welcome to FCACL ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile and web application for client management, time tracking, and billing (the "App").
By using FCACL, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and being transparent about our data practices.
Information We Collect
Personal Information You Provide
- Client Data: Names, tax identification numbers (NIF), email addresses, and phone numbers of your clients
- Project Information: Project names, pricing rates, and currency preferences
- Time Tracking Data: Work session start/end times, descriptions, and hourly rates
- Invoice Details: Invoice numbers, billing periods, due dates, and payment status
Information Collected Automatically
- Device Information: Device type, operating system, app version, and unique device identifiers
- Usage Analytics: App usage patterns, feature interactions, and performance metrics
- Crash Reports: Technical error information to help us improve app stability
- Authentication Data: Firebase authentication tokens and session information
How We Use Your Information
- Core Functionality: Store and manage your client database, track work time, generate invoices, and calculate billing
- Data Synchronization: Sync your data across devices and platforms using secure cloud storage
- App Improvement: Analyze usage patterns to enhance features and user experience
- Technical Support: Troubleshoot issues and provide customer support
- Security & Compliance: Maintain platform security and ensure regulatory compliance
Data Storage & Security
Local Storage
Your data is stored locally on your device using encrypted databases, ensuring offline functionality and data privacy.
Cloud Storage
When online, data synchronizes to secure Firebase Firestore databases. All cloud data is:
- Encrypted in transit and at rest using industry-standard encryption
- Isolated to your individual user account - we cannot access other users' data
- Stored in user-specific collections with strict access controls
- Backed up regularly with automated retention policies
Data Retention
We retain your data as long as your account is active. You can delete your data at any time through the app settings or by contacting us. Deleted data is permanently removed from our systems within 30 days.
Data Sharing & Third Parties
Service Providers
We use trusted third-party services to operate FCACL:
- Firebase (Google): Authentication, cloud storage, analytics, and crash reporting. Governed by Google's Privacy Policy
- Flutter Framework: App development framework with no direct data collection
Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights and safety.
Your Rights & Controls
- Access: View all your stored data within the app
- Export: Download your data in standard formats (JSON, CSV, PDF)
- Delete: Permanently remove your account and all associated data
- Opt-out: Disable analytics and crash reporting in app settings
- Account Closure: Delete your account at any time
International Data Transfers
Your data may be processed and stored in data centers located in different countries. We ensure all transfers comply with applicable data protection laws and use appropriate safeguards.
Children's Privacy
FCACL is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy within the app
- Sending you an in-app notification
- Emailing you if we have your contact information
Your continued use of FCACL after changes become effective constitutes acceptance of the updated policy.
Questions or Concerns?
We value your privacy and are committed to addressing your concerns. If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.
Contact Privacy Team